| Problem |
Solution |
| Smoke
detector is beeping |
Install a new fresh battery. |
| Low
water pressure at the faucet Or Shower Head |
The aerator may be clogged.
Twist off the end of the aerator (the tip of the faucet where the water comes
out), clean it or tap it gently to remove particles and reinstall by screwing
it back. |
| Drain
clogged |
Hair and debris can often be
removed from the drain stopper. The drain stopper piece can be removed and
reinstalled quite easily. Use plunger
to clear drain. DO NOT USE LIQUID PLUMBER |
| Light
fixture not working |
Replace the bulb. Locate and
check the breaker box to see if a breaker is tripped. Reset the breaker. |
| Electrical
outlet not working |
Locate and check the breaker
box to see if a breaker is tripped. Make sure you do not have too much load
on any circuit. Example (space heater and hair dryer) If the problem is an
outlet located at the kitchen or bath, check the GFCI reset switch. |
| Toilet
back up |
Please put only organic
products down the toilet. Purchase a plunger and use accordingly. |
| Toilet
keeps running |
Try jiggling the handle.
Open the tank lid and see if the chain or flapper is stuck in the open
position. Adjust to close. |
| Garbage
disposer |
Turn switch off. There is a
reset button on the bottom of the disposer and a place to insert an Allen
Wrench to turn manually. |
| Heater
not working |
Check
for the Battery in the thermostat. Push the reset button, if there is
one. Check the pilot light. If it is not lit, then light it yourself or
call PG&E. PG&E does this as a
service for free to its customers. |
| Ants & Other Insects |
Ant and other Insect infestation is
predominantly a resident’s responsibility to resolve. Keep areas clean and
dry. Install ant/insect traps in locations where pests are present. If the problem, persists please submit a
request. |
| Dryer
taking too long to dry the clothes |
Clean the lint trap before
and after each use. |
| Lost
Keys |
Replacement keys can be
obtained from the management office during business hours. If keys are lost
during off hours, you may try calling your resident manger, or call and pay
for a locksmith |
| Key Is Hard To Turn in Lock |
Add a small amount of oil on to the key or in the lock. WD-40 or Cooking oil will work. |
| Light
gas smell at kitchen |
Pilot lights may be out on
the stove. Relight pilot. |
| Heavy
gas smell |
Locate gas shut off valve
and turn off. Call PGE and submit maintenance request. |
| Fridge
not cooling properly |
Over filling the freezer
often causes this problem. Remove some items from the freezer and check
control settings. |
| Dishwasher
not cleaning dishes well |
It is possible that the hot
water is not getting to the Dishwasher quick enough. So, run the hot water at the kitchen faucet
for one minute before starting the dishwasher |
| Foam
Bubbling from the Dishwasher |
Often times this occurs
because a resident doesn’t use the proper dishwashing detergent. Try running the dishwasher a few time to
see if it goes away. |
| Hardware
Loose |
Use screw driver to tighten
loose screws. |
